PRIVACY POLICY

This privacy policy, which applies to any means used to access the website euroglobal.com.br or its subdomains and its services (hereinafter referred to as the "Site"), describes the conditions under which, when using the Site, we collect, we use and store information about you, including your personal data, as well as your choices about the collection, use and disclosure of that information. By accessing and/or using the Site, you acknowledge having read, understood and agreed to be bound by all terms and conditions in this document. If you do not agree with this policy, you must not use the Site and its related services and you must not disclose your personal information to us.

 

IDENTIFICATION OF THE PERSON COLLECTING THE PERSONAL DATA

The person responsible for the Privacy Policy is the company EUROGLOBAL, a Limited company, registered under CNPJ 38.103.146/0001-35, on 08/15/2020, whose main office is located at Av. José Garcia Iglesias, 165 - Q4 L20, Vila São Paulo, CEP 11740-000 Itanhaém - SP, Brazil (hereinafter referred to as "EUROGLOBAL", "us")

OPERATIONS WHERE WE COLLECT PERSONAL INFORMATION

In general, you can browse the site without identifying yourself or providing personal information. You will be asked to provide personal information to: Create an account; Finding a Professional; Request Service Quotation; Contact EUROGLOBAL; Submit comments. Some of the personal data requested are mandatory. Mandatory fields are marked with an asterisk. All other fields are optional.

PERSONAL DATA COLLECTED

EUROGLOBAL collects information about the following personal data: Name, first name, address, e-mail, telephone; Your username and password; Payment-related information, including credit card information; Your comments; Your photo; Your IP address, connection and other history, preferences, interests in products and services viewed. For Professionals: Company name, description of the company's activities, year the company was created, services offered, Facebook, Instagram and YouTube pages and your company's registration number.

 

PURPOSE OF THE SESSIONS

EUROGLOBAL collects information from Site users for different purposes:

 

PRICE

EUROGLOBAL collects personal information from customers in order to manage requests for the various services, including forwarding requests to professionals and resolving any complaints that may occur. In addition, EUROGLOBAL collects the personal data of professionals to manage their accounts, display their profiles, manage credit consumption (if or when any), pay invoices and process any claims. Furthermore, EUROGLOBAL is capable of analyzing your data to improve and develop new services, identifying trends in use of the Site and determining the effectiveness of its promotional campaigns. In addition, this data will be kept in order to comply with various legal and regulatory requirements, namely to allow us to prove a right or a contract.
 

BLOG, NEWSLETTER, MARKETING MAILS

EUROGLOBAL may use your contact details to send you commercial offers and promotions. After creating your account or from the "Notifications" area of your client area, you will be able to manage the sending of newsletters and marketing mails.

 

SHARE TO SOCIAL NETWORKS

The Site has tools that enable you to "like" or share a product page on the following social networks: Facebook, Instagram, Linked In and YouTube. By sharing content on these social networks, you submit to their personal data protection policy that we recommend that you consult to improve your knowledge about the use of your personal data. Carrying out requests and/or surveys; Implementation of commercial statistics; Organization of game championships, raffles or any type of promotional activity; Management and requests for access, rectification and opposition; Collection and litigation management; Management of comments on services or content.

 

RECIPIENTS OF COLLECTED PERSONAL DATA

The personal data collected is intended for EUROGLOBAL and our partners and is intended to allow us to offer you high quality services on our platform. Additionally, information about customers that is relevant to the execution of the requested services may be transmitted to professionals and vice versa. In addition, EUROGLOBAL may also publish your orders and reviews that you write on third-party websites or applications. These requests and reviews, which only contain your first name and the first letter of your last name, are visible to the public. In accordance with legal obligations, EUROGLOBAL may also disclose data to third parties when it is necessary to investigate, prevent, take measures against illegal activities, alleged fraud, situations that may involve potential threats to the physical safety of any person or, if we believe in our sole discretion , that its use is really incompatible with this document or with the general conditions of use of the website. Furthermore, personal data may be disclosed to third parties if EUROGLOBAL is obliged under any law or regulation, court order or if disclosure is necessary in the context of an investigation or proceeding, in national territory or abroad. To ensure the good performance of our services and, in particular, the management of Client and Professional accounts, they may be transferred to our service providers located in a foreign country. EUROGLOBAL uses first class data centers in Houston (Texas) and Provo (Utah). The strategic use of the facilities provides the necessary flexibility for EUROGLOBAL, through its internet technology provider, to be able to offer the performance, quality and reliability required by customers. To ensure these services run without interruption, datacenters use top-of-the-line server hardware, as well as top-of-the-line HVAC, electrical and networking systems. The operation of this network is fully redundant and high performance using the latest technologies. Network infrastructure equipment includes high-performance gear from Arista Networks, Arbor Networks, Brocade, Juniper and Cisco. A wide range of network operators are used, including Level 3, nLayer, Comcast, Cogent Communications, and Hurricane Electric.

 

TECHNICAL RESOURCES FOR PERSONAL DATA PROTECTION

You agree that total internet security does not exist. However, EUROGLOBAL has implemented standardized technical and organizational security measures to protect your data from accidental or intentional manipulation, loss, destruction, communication or any unauthorized access to information we collect online. Access to your customer area, which contains your personal data, is only possible through a username and password. You must not disclose or make this information available to others.

 

RIGHTS ON PERSONAL DATA

In accordance with the new regulations on the use of your personal data, you have the following rights: You can modify your personal data at any time from your Professional Account or Client Account at EUROGLOBAL. You can exercise your access rights by writing to the following email address: contato@euroglobal.com.br . For such cases, prior to the implementation of this right, we may request proof of the user's identity, in order to confirm its veracity. You can request correction or removal of your personal data. We may retain certain information about you where required by law or where we have a legitimate reason to do so, particularly if we believe or detect fraud or violations of our Terms of Service. You have the right to object at any time to the use of your personal data for commercial prospecting purposes. You can also manage the sending of newsletters or object to their sending, free of charge, once you create your account. You can do this in the "Contact" section of your customer area or by following the deactivation steps found in each newsletter. You have the right to limit the processing carried out on your data under the conditions defined by Article 18.1 of the General Data Protection Regulation (GDPR). You have the right to file a complaint with the relevant supervisory authority if you feel that we have not respected your rights. You have the right to data portability, i.e. to receive this data in a structured, machine-readable format. Any portability request can be made to the following address: contato@euroglobal.com.br  

 

THE DURATION AND CONSERVATION OF YOUR PERSONAL DATA 

Your personal data will be kept for as long as necessary to achieve the purposes described above. All data used for commercial prospecting purposes are deleted within a maximum period of three years from the execution of the contract or the last contact with the customer. Beyond that period, your data will only be kept to comply with our legal or regulatory obligations, or to allow us to prove a right or contract.

 

THE PROCESSING OF PERSONAL DATA BY THIRD-PARTY WEBSITES

This document only applies to pages on the Site where EUROGLOBAL collects information about your personal data and not to websites under the responsibility of third parties. The Site may contain links to other websites or options that are not subject to our privacy policy and whose practices regarding privacy policies may differ from ours. EUROGLOBAL does not own or operate these websites. Users should consult the privacy notices provided by the websites, EUROGLOBAL is not responsible and has no control over the information collected, used, shared and generally manipulated by third-party websites on the Internet. Also, links to partner sites sometimes offer interesting games or promotions. By redirecting you to these sites, these third-party sites may obtain personal information from you, which you will voluntarily submit if you want to take advantage of offers. EUROGLOBAL is not responsible for the use of your personal data by third parties.

 

SITE POLICY ON COOKIES AND OTHER DEVICES

During your visit to the Site, cookies may be stored on your devices, including your personal computer, tablet or smartphone. Our use of Cookies is subject to your prior and specific express consent, before they can be deposited on your terminal. We obtained your consent through a banner that includes, on the one hand, clear and explicit information about the purposes for which cookies and other devices are used and, on the other hand, clear information on how to refuse the use of Cookies. By using the Site, you agree to the use of Cookies in accordance with this document. If you do not accept the use of these Cookies and other devices, you can disable Cookies by following the instructions below under "Disabling Cookies". However, certain areas of the Site are only accessible with so-called "necessary" Cookies and you should be aware that, by completely deactivating them, you may not be able to access certain contents or functionalities of the Site, such as making a purchase, for example.

 

COOKIES POLICY

Cookies are text files that can identify you as a customer and save your personal preferences (eg your language choices) as well as technical information (including navigation data). In addition, we may also use "web beacons", also called "web pixel" or "Clear GIF" or similar technologies that are used to track how you use our Site and to see which pages on our Site you visit.

 

TYPES OF COOKIES USED BY THE WEBSITE 

EUROGLOBAL uses different types of cookies: Cookies called "necessary" allow you to benefit from the essential functions of the Site. Without these Cookies you will not be able to use the Site normally, including ordering a product. Furthermore, EUROGLOBAL is obliged to collaborate with other companies that place cookies on the website. These companies help us manage the Site and provide additional services. These Cookies are not necessary for the use of the Site. The use of these Cookies by these third parties is subject to their own data processing conditions and is not covered by this document. These third-party cookies used on the Site are the following: Cookies for "audience measurement" allow you to analyze traffic, trends, usage and identify flaws on the Site. This allows EUROGLOBAL to improve your experience, as well as the design and content of the Site to meet your needs. Advertising cookies are used to show advertisements that are tailored to your interests on our Site or when you browse the Internet. By refusing to use advertising cookies, only non-targeted advertisements will continue to appear on our website or across the internet. "Social Media" Cookies are used to allow you to share Site content with your friends using share buttons including Facebook, Instagram, Linked In and YouTube. Social network providers place cookies on your device to obtain and receive information about your use of these sharing services. To learn more about the use of these Cookies by social media publishers, you are invited to consult the social media publishers' privacy policy.

 

DISABLE COOKIES

Most browsers accept Cookies by default. However, you can configure your browser at any time to accept or reject Cookies on a case-by-case basis or to refuse them systematically. However, if you refuse to register the necessary Cookies or delete those that are already registered on your device, you will no longer be able to benefit from a certain number of functionalities of the Site. We decline any responsibility for the consequences linked to the degradation of the functioning of the Site resulting from the impossibility of EUROGLOBAL registering or consulting the necessary Cookies and which you would have refused or deleted.

 

CHANGES TO THE PERSONAL DATA POLICY

This document may be revised or added to reflect new objectives or changes in legislation. Any changes will come into effect as of their publication. To stay informed about changes, please check this page regularly.

 

GET IN TOUCH WITH EUROGLOBAL

For any question or comment regarding this document or any issue related to your personal data, please contact us as follows: Send an email to our Data Protection Officer using the following email address: contato@ euroglobal.com.br and choose the desired subject option.